Pricing

Individual access and team licences. All options include the complete course.

Individual

For one person working through the course at their own pace.

£ 149 one-time

Price excludes VAT

  • All six modules
  • Video walkthroughs
  • Worked example transcripts
  • Printable script cards
  • Completion certificate
  • Lifetime access
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Organisation

For larger organisations or those wanting a custom arrangement.

Custom

Contact us to discuss requirements.

  • Everything in Team
  • Unlimited users
  • Custom onboarding support
  • LMS integration discussion
  • Priority access to new modules
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What is included in all plans

Video for every module

Each of the six modules includes a short video introduction covering the context and the key concepts before the scripts begin. Videos are captioned.

Worked examples

Two or three versions of each scenario, from poorly handled to well handled, with annotation explaining what changes and why it matters.

Script reference cards

A printable card for each module with the key phrases and language patterns condensed for quick reference. Designed to sit near your desk.

Completion certificate

A certificate confirming completion of all six modules, available for download on finishing the course. Suitable for CPD records.

Pricing questions

The prices shown exclude VAT. VAT at the standard UK rate will be added at checkout for UK purchases. If you are purchasing on behalf of a VAT-registered business, you can provide your VAT number at checkout.

Yes. If you contact us with an approximate number, we can set up a licence for that range and adjust the billing once you have confirmed the final headcount. Get in touch via the contact page to discuss the arrangement.

Invoice billing is available for team and organisation purchases. We can issue a purchase order-based invoice with standard 30-day terms. Contact us to arrange this before purchase.

The individual licence covers access for one person. If you want to provide access to colleagues, the team licence is the appropriate option. It starts at five people and has a lower per-person cost.

Questions about the right option for you?

Get in touch and we can help you work out which option fits your situation.

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