Privacy Policy

Data we collect

• Contact enquiry data: name, email address, phone number, and message content submitted through the contact form.
• Usage data: technical information about your browser, operating system, IP address, pages visited, and time spent on pages. This is collected via cookies and similar technologies where consent is given.
• Purchase data: billing name, email, and payment information processed via our payment provider. We do not store full card details.
• Cookie preference data: your cookie consent choices, stored in a cookie on your device.

How we use personal data

• Responding to contact enquiries and providing information about the course.
• Processing course purchases and managing course access.
• Improving the website and course content based on aggregated usage data.
• Complying with legal obligations including financial record-keeping under UK tax law.

Lawful basis for processing

• Contract: Processing necessary to fulfil a course purchase or to respond to an enquiry at your request.
• Legitimate interests: Improving the website, managing security, and communicating about the course to people who have made an enquiry.
• Consent: Use of non-essential cookies, where you have given consent via the cookie consent panel.
• Legal obligation: Retaining financial records for the period required by HMRC.

Data retention

• Contact enquiry data is retained for up to 24 months from the date of enquiry unless a purchase is made, in which case records are retained for 7 years in accordance with HMRC requirements.
• Course access data is retained for the lifetime of the licence.
• Usage and analytics data is retained in aggregated or anonymised form.

Sharing of personal data

• We do not sell personal data.
• We may share data with payment processors, hosting providers, and course platform providers acting as data processors under data processing agreements.
• We may disclose data where required by law, court order, or regulatory authority.
• Any third-party processors are required to handle data in accordance with UK GDPR.

International transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR Chapter V, including use of the International Data Transfer Agreement (IDTA) or adequacy decisions as applicable.

Your rights under UK GDPR

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate data.
• Right to erasure: Request deletion of your data where no legal basis remains for processing.
• Right to restriction: Request that we restrict processing in certain circumstances.
• Right to data portability: Receive your data in a structured, commonly used format.
• Right to object: Object to processing based on legitimate interests.
• Rights related to automated decision-making: We do not carry out solely automated decision-making with legal or similarly significant effects.

To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

We use cookies and similar tracking technologies on this website. Full details of the cookies we use, their purpose, and how to manage your preferences are set out in our Cookie Policy.

Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. The website is served over HTTPS. Access to personal data is restricted to those who need it for a specific purpose.

Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available at Linaralo.com/privacy.html. Material changes will be communicated via a notice on the website.

Contact

Questions about this Privacy Policy or your personal data: [email protected] or write to Linaralo, 17 Barnes High St, London SW13 9LW.